Legal Page

Policy Index
SAFETY POLICY
Many of our products have the ability to cause great harm and/or physical damage if used incorrectly. Incorrect use includes: Improper installation/construction/assembly of our products - Improper flying or other use of our products - Operating our products in violation of the established safety policies of the Amateur Modeler Aircraft organization (www.modelaircraft.org )

Dynamic Soaring a model aircraft is an inherently dangerous activity. The process of DS'ing accelerates your aircraft very rapidly and violently requiring total concentration, skill, practice, and optimal conditions to perform this type of flying safely. DS'ing should always be practiced with the utmost care and consideration of safety, both your own and that of other people in the vicinity. Always safety check your aircraft and radio gear for proper operation and freshly charged batteries prior to launching.

SoaringUSA accepts no responsibility for the use of our products during construction or during any flight. Always obey AMA rules and safety guidelines.

WEBSITE USE POLICY
SoaringUSA.com strives to make it's website accessible to all users. The text size is flexible, and can be adjusted in the "View" drop-down menu of your browser. SoaringUSA's content and images are copyrighted and protected information. Use of our materials is only allowed with express written consent.

SoaringUSA makes every effort to make sure the information on our site is valid and accurate. However, occassionaly we do make an error. If you seen an error, please contact us immediately so that it can be resolved.

PRIVACY POLICY

COLLECTED INFORMATION
We collect financial and personal information to the extent necessary to process product orders. This information is only used to conduct the fulfillment of the visitor's order and is not shared with outside entities except as needed to fulfill the customer's payment obligation. We collect only aggregate information on what pages visitors access. The information we collect is used for internal review to improve the web site. We do not share this information with any other organization for commercial purposes.

Upon request we provide site visitors with access to contact information that we maintain about them and a description of any other information that we maintain about them. Consumers can review this information by submitting a written request to our address below. Upon request, customers have the ability to have inaccuracies corrected in contact information, financial information, transaction information, and any communications that the customer/visitor has directed to the site. Corrections must be provided in writing and signed and dated by the customer.

PROTECTION OF COLLECTED INFORMATION
We take steps to protect information that is collected as outlined above. These include encryption of transmitted data to and from our website and that of our third-party suppliers, encryption of stored data on our computer network/systems, and firewall protection of our computer network/systems from potential malicious acts by unauthorized parties.
 
USAGE OF INFORMATION
If you supply us with your postal address you will be added to our customer database. This database is used to maintain ready reference to customer data for the purposes of fulfilling future orders. This information may be used by SoaringUSA in the future for the purposes of mailing updated product information to potential consumers. Visitors who supply us with their telephone numbers online will only receive telephone contact from us with information regarding orders they have placed or to provide information specifically requested by you. Your name and address information are provided to our credit card processing provider for the purposes of fraud prevention and verification of card ownership. Your telephone number is never shared with entities outside of SoaringUSA.
 
CHANGES TO THIS POLICY
From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future, we will post the policy changes to our web site to notify you of these changes and provide you with the ability to opt out of these new uses. If you are concerned about how your information is used, you should check back at our web site periodically.
 
THIRD PARTY PROVIDERS
We use third party providers for various services. While we try to select companies with fair privacy policies, we cannot be responsible for their actions. It is suggested you read the privacy policy of each provider if you have any concerns.

VIOLATIONS OF THIS POLICY
Please contact us for clarification if you feel this site is not following its stated privacy policy. We will investigate all alleged violations and take corrective action when necessary to rectify the situation and prevent further recurrence.
 
FOR FURTHER INFORMATION
If you have any questions or comments about our privacy policy please contact us.

CONTACT SoaringUSA
We can be reached via mail or email for ordering, service, and support. We have a team of professionals ready to help you.
SoaringUSA.com
By Appointment Only
Perris CA 92570-7751
United States
626-967-6660
Hours: 10am-5pm, PST
Monday - Friday
Email: info@soaringusa.com